Policies

Estimates

For a cost, we will supply a repair estimate. This fee includes the technician and service manager testing, diagnosing, and offering repair costs. This charge does not involve reassembly if, during the inspection, the device is disassembled and repair is denied. The deposit will be added against the repair balance if the repair estimate is approved.

EquipmentDepositEstimate Fee
Push Mowers (decks 22″ or less) and
Handheld equipment
$50$50
All other equipment$100$100

The above estimated fees do not involve reassembly if, during the inspection, the device is disassembled and repair is denied. For additional costs, reassembly can be required.

Returns

We reserve the right to deny any return or exchange.

Power Equipment
Special ordered equipment is non-returnable. All in-stock power equipment sales are final except the following:

We will accept a return within 7 days from the date of purchase if the power equipment is not used and returned unopened in the original box. A 15% restocking fee will be assessed on the return. A receipt is required for returns. To avoid the restocking fee, you may get store credit for the full amount.

Parts
A receipt is required for returns or exchanges. No returns will be accepted after 7 days from date of purchase.

NO RETURNS ON ELECTRICAL PARTS, BATTERIES, CARBURETOR KITS, SPECIAL ORDERS, FUEL-RELATED, OR USED ITEMS.

Special Order Equipment and Parts

Special orders are pre-paid and non-returnable.

Warranty Service

Equipment purchased from another retailer
We can perform warranty service regardless of where you bought the equipment from. It’s important you bring your receipt or make sure you have registered with the equipment manufacturer.

Equipment purchased from us
If you bought the equipment from us, you do not need to bring a receipt for warranty service. Our team will assess the situation and verify with the manufacturer if the issue is covered under warranty. Lawn and Leisure Power does not make any decisions on whether an issue is covered under warranty or not. Equipment manufacturers have final say on what is covered.

Storage Fee

Due to limited shop space, we ask our valued customers to promptly pick up their equipment. Equipment not picked up within 7 days of notification will be charged storage fees, minimum of $5 per day. Riding mowers and walk-behind mowers (larger than 22” deck) will be charged $10 per day.

Equipment not picked up after 30 days will be forfeited and ownership is transferred to Lawn and Leisure Power. We reserve the right to sell the equipment to recover our costs.

Returned Checks

Returned checks will be charged $39.